Shipping policy
Shipping Policy — TradeBayt
Last Updated: August 2026
At TradeBayt, we aim to deliver your orders as quickly and efficiently as possible. This Shipping Policy should be read together with our Refund & Return Policy, which explains your rights if a shipment is significantly delayed, lost, or arrives damaged.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during holidays, peak seasons, or promotional events. We will notify customers of any significant processing delay where possible.
Shipping Time
Estimated delivery times:
- United States: 5–15 business days after processing
Delivery times are estimates only and are not guaranteed, as some orders are fulfilled through international suppliers. If your order is not shipped within 30 days of purchase (or the timeframe stated at checkout, whichever is later), or if delivery is significantly delayed beyond the estimate provided, you have the right to contact us for a status update and, where applicable, to cancel your order for a full refund. See our Refund & Return Policy for full details.
Tracking Information
Once your order ships, a tracking number will be sent to your email address when available. If you do not receive tracking information within a reasonable time after your order is marked as shipped, please contact us.
Customs and Duties
Some orders are fulfilled from international suppliers. Depending on your location, customers are responsible for any customs duties, import taxes, or fees imposed by local authorities upon delivery. These charges are not included in the item price or shipping cost shown at checkout, and TradeBayt cannot predict their amount in advance.
Delayed Shipments
Shipping estimates may be affected by factors beyond our reasonable control, including:
- Customs inspections
- Carrier disruptions
- Weather conditions
- Public holidays
- Force majeure events (e.g., natural disasters, strikes, or other events outside our control)
While we are not responsible for delays caused by these factors, significant delays beyond the estimated delivery window are covered by the cancellation and refund rights described in our Refund & Return Policy.
Lost Packages
If your package is lost in transit, please contact us at support@tradebayt.com and we will open an investigation with the carrier. Depending on the outcome, we will provide a replacement shipment or a full refund, as described in our Refund & Return Policy.
If a package is marked "delivered" but you have not received it, please contact us — we will investigate with the carrier and work with you in good faith to resolve the issue.
Incorrect Address
Customers are responsible for ensuring that shipping information is accurate before completing an order. If an order is shipped to an address that was entered incorrectly by the customer, we will work with you to attempt to redirect or reship the order where possible, but any additional shipping costs may be the customer's responsibility. Please contact us as soon as possible if you notice an error — we can only make changes before the order ships.
Contact Information
Store Name: TradeBayt Email: support@tradebayt.com